Characters refer to the various protagonists and antagonists found throughout Merge Mansion. There are 21 different characters we will meet along our journey and this page will chronicle them all.
Spoiler policy: This page includes spoilers for completed events. For spoilers on the story covered in the various areas, please click here: story
Main Characters[]
Maddie Boulton[]
Maddie is a tenacious, energetic and friendly go-getter, who has never seen a problem she couldn’t solve! Renovate a mansion? No problem! Get your Grandma out of prison? Easy! She is a professional engineer and inventor, ready to take her place among other famous Boulton inventors, while secretly trying to solve a myriad of family mysteries!
Ursula Boulton[]
Ursula is sharp and witty, and the proud and mysterious matriarch of the Boulton family. She loves to bake pies, listen to true crime podcasts and motorcycle, but above all, keep the family secrets hidden. She had to move out of the mansion a long time ago, but now that Maddie is busy renovating it all, she isn’t quite ready to move back. So, don’t be surprised if you find her acting strange, hiding things and sneaking about. That’s just Grandma being herself.
Roddy Took[]
Roddy is a local architect, kind hearted and helpful. Meeting Maddie was love at first sight! However, luck and love have never seen eye to eye for him in the past to be direct about his feelings to anyone! He'll do anything to help her out, but sometimes his over eagerness may lead to more trouble.
Major Characters[]
Deb Boulton[]
Deb has always seen herself as a bit of a debutante. She has been married several times and even lived abroad, but it still looks like she hasn’t found her Mr. Right. Moving back from living abroad, she has returned to her roots in Hopewell Bay. Although she can be flirtatious and competitive, Deb deeply cares for her family, and is happy to be reconnecting with Ursula. Some may wonder why she would come back now. Is it because the Mansion is being renovated again? Or perhaps it’s something deeper and more personal…
Heikki Laine[]
Heikki is the humble and recluse lighthouse keeper. Known to many as The Wizard of Hopewell Bay, his rather gruff exterior and large white beard betray a soft and kind soul. He is originally from Finland and therefore loves to go to sauna and take care of the Finnish magpies that live on his island. His moniker of Wizard may come from the fact that he has been often seen talking to his birds, while at other times spouts cryptic Finnish proverbs that defy any logic. What is more strange, however, is that he has a mysterious past with Charlie Boulton that may hold a key to unlocking even greater secrets.
Holden[]
Holden Level 3 Holden is a reporter and photographer for the Boulton Bugle, who's in the habit of taking a few too many pictures of himself. Sure, he can scribble a decent story, but with less focus on himself and more on his subjects he could do even better. He's also moonlighting for the local council and has got his eyes on young Ms. Boulton. What is he willing to do to get what he wants?
Jackie Martin[]
Jackie is a reporter for the Boulton Bugle and loves a great story. But when Ursula gets arrested, and she dashed to Beaumont Hall to get the scoop, she instead finds herself becoming friends with Maddie. She's keen to use her smarts to help Maddie out, going so far as to using her connections at the paper. Yet, the Boulton story is almost too good to be true. How far will she go to get the ultimate story?
Julius Walters[]
Julius is knowledgeable, kind and perhaps pretentious, and an old friend of Grandma’s who has had a secret crush on her for a long time. As a retired lawyer, he now owns a small antique shop in town. A walking encyclopedia of useful and unuseful knowledge, he always has an answer for Maddie, whether she likes it or not. But perhaps it’s just his way to impress Grandma Ursula.
Victoria[]
Victoria Level 3 Victoria is a hard as nails, laser focused business woman, dedicated to making Hopewell Bay the best town in the state! With her cold and calculating demeanor and sharp fashion sense, she exudes self-confidence. Recently promoted to the head of city council, she will use any and all means to achieve her goals. Unfortunately, this also means getting rid of that pesky run-down mansion known as Beaumont Hall. To make matters worse, it’s still infested with those dubious Boultons, who she trusts as far as she can throw them. What would lead her to hate a family so much?
Winston[]
Winston is the butler for Beaumont Hall. Proud, mannered, and professional he still believes that manners maketh man. Even though the Mansion has gone into disarray over the years, he has done his best to keep whatever glory and luster is left in the estate. He is fiercely loyal and protective of the Boulton family, serving them from a young age. Mr. Winston will put anyone who would dare speak ill of them in their place. Especially regarding Leonard Boulton, who he will often help, even though it may mean getting himself in trouble.
Minor Characters[]
Ash[]
When things go wrong with your plumbing and you have no idea what to do, it's time to call Ash Plumbing Inc. They find the Boulton estate particularly fascinating, as they grew up hearing the story of "Skatie" Katie who invented the skateboard - this led skateboarding to be their primary hobby! Ash may be a bit of a loner, as it is hard to find people who are as passionate about their hobby in their age bracket. But this hasn't stopped them from collecting a surprising amount of secrets during their time as a plumber. Perhaps it's their quiet demeanour, or perhaps people forget the plumber is around... But if you were to ask them anything about the residents of Hopewell Bay, chances are that Ash knows a secret or two.
Bella[]
Bella is a friend and work colleague of Emilio's, who Maddie is jealous of. She and Emilio come back to Hopewell Bay.
Bruno Golightly[]
Bruno is the Mayor of Hopewell Bay and the husband of Victoria.
Cherry[]
Cherry is optimistic and friendly and runs a popular bakery in Hopewell Bay. She is an amazing baker, and able to make anything you desire. Her bubbly personality is infectious, as she never seems to be in a bad mood. Perhaps it's the joy of baking. Or maybe she just loves to show everyone through the art of baking that anything is possible. However, don’t let that sweet exterior fool you. Beneath all that bubbly goodness lies a competitive spirit willing to do almost anything to win…
Detective Kate Sullivan[]
Detective Sullivan takes over the police investigation into Ursula. She was formerly married to Roddy.
Emilio Costa[]
Emilio Level 3 Emilio is a marine biologist. He has traveled the world to study ocean life, but when he explored the pristine waters of Hopewell Bay, he immediately decided to stay! He ran Hopewell Bay’s aquarium and formed a romantic relationship with Maddie. When he has to leave to rescue fish in Bolivia, Maddie is devastated. Lately, Emilio has returned to Hopewell Bay, but has brought his colleague and friend Bella with him.
Hank Johnson[]
Hank Level 3 Hank is a local pool builder and is introduced as 
Deb Boulton's new boyfriend. He helps 
Maddie fix a pool area for 
Ursula's birthday. Eventually, Hank proposes to Deb and they get married. Ursula says that she knows hank's secret and he disappears. The implication is that Ursula is involved in the disappearance. Hank turns up alive with a baby that he had with an old girlfriend.
Kazuko[]
Kazuko is a friend of Ursula's and a local shopkeeper. She has a talking parrot named Sergeant Donovan
Lady Voyance[]
Lady Voyance is a psychic and Ursula Boulton's old friend. She foresees a great change in Hopewell Bay's future and has graciously offered her services to help.
Leonard Boulton[]
Leonard is Ursula's brother and is implied to the one who was responsible for the loss of the family fortune. He employed Winston for many years as his butler.
Mason Wu[]
Mason is Maddie's mischievous second cousin who she often catches snooping around the Mansion. He claims to know Maddie and that "his moms" have shared Maddie's secrets with him. Despite Maddie's confusion, she discovers that Mason is Deb's grandson, making him a member of her extended family. Mason's mature personality sets him apart from other kids, and he prefers socializing with adults. Maddie is intrigued by Mason's unconventional behavior, and she wonders about the secrets hidden within his family's history, especially since they recently moved to Hopewell Bay for 
Pearl I Wu's job. Despite his troublemaking tendencies, Mason adds excitement to Maddie's life.
Pearl Wu[]
Pearl is Mason's Mom and Deb's daughter-in-law. As an events planner from the big city, she relocates to Hopewell Bay with her family seeking a slower pace of life. Despite her passion for event planning, she years to prioritise family and friendships. Known for her creativity and fashion sense, Pearl aims to bring glamor to the town's event scene. Hoping to find true connections and live the good life, pearl navigates the challenges of her new chapter in Hopewell Bay. It's strange though how she keeps quiet about her wife and Mason's other mom. Even Deb never mentions her daughter. Something seems off... Where could she be?
Animal companions[]
Amy[]
Amy is a white cat which Maddie finds and who brings her 
Exotic Fish in an effort to befriend her.
Babylon[]
Babylon is a Boulton Blue Horse. Maddie meets Babylon when she escapes from the Ranch and eats plants in the Mansion garden
Coco[]
Coco is a Capybara who was brought to Hopewell Bay by the storm. She has 2 babies with her
Goldie[]
Goldie is a golden retriever. Rufus disappears and the Animal Shelter bring a dog over but it is Goldie and not Rufus.
Rufus[]
Rufus is a black dog which Maddie finds in 
The Old Well. She builds him 
Rufus' Park, a place to call his own.
Lil' Reggie[]
Lil' Reggie is a mini horse. He is sent to Hopewell Bay by Deb's ex-husband Reginald, who used to breed them with Deb.
Unmet Characters[]
Arthur[]
Arthur was, at one time, engaged to Maddie Boulton before telling her that the Boulton estate was a mess and giving her an ultimatum - him or the Mansion. She decides to give him another chance but it is later revealed that she was left jilted at the altar after Grandma Ursula produces incriminating evidence in an effort to blackmail Arthur.
Charlie[]
Charlie is Maddie's grandfather and (former) husband of Ursula. He allegedly died prior to the events of the game, but as Maddie investigates she starts to wonder, if he is actually still alive...
Count Reginald III of Wallopstone[]
Reginald is Deb's most recent ex-husband. He is in town to warn Deb in advance of her marriage to Hank. It is implied that Reginald is British.
Crutchley[]
Crutchley is a notorious mob boss.. It is not known whether Crutchley is the character's first name or surname.
Deb's daughter[]
Deb has an unnamed daughter who is married to Pearl Wu and mother of Mason.
Dwayne[]
Dwayne is Pearl's cousin. He is an unemployed actor and works as Bungle the Clown. Maddie goes on a date but tells Jackie that he made terrible jokes all night.
Herbert[]
Herbert is Julius' nephew. Julius describes him as "very presentable". Maddie goes on a date and find him boring as he talked about his stamp collection.
Michael[]
Michael is Hank's Brother and came to town to help find Hank. He is a paediatric surgeon and runs an animal charity. Maddie goes on a date with him.
Boulton family relatives (deceased)[]
Amelia Boulton[]
Amelia was the mother of Ignatius Boulton who founded Hopewell Bay a century ago.
Clara Boulton[]
Clara Boulton was Ignatius's second daughter. She lost her heart to a sailor but he left her when he found the family fortune was invested in tin cans and Beaumont Hall. She died for a broken heart a few months later.
Clara is buried in the Cemetery
Ignatius and Agatha Boulton[]
Ignatius Boulton was the creator of the Boulton family fortune. He immigrated to the US as a child and settled with his family in Illinois. He founded a tin can company and built Beaumont Hall. He married Agatha and there is a picture of them together in the Great Hall. There is a statue of Ignatius in the Grand Drive
It is unclear when exactly Ignatius and Agatha lived. The Ignatius Boulton event includes a picture of the Statue of Liberty, which was built in 1886, however, during the Dining Room, Deb says that Abraham Lincoln visited Beaumont Hall, which points to a much earlier date.
Ignatius and Agatha had at least 2 daughters.
Lindsay Boulton[]
Lindsay was born about 1895-1905. Lindsay moved to New York as a young woman to make it big on Wall Street. Here father lost the family fortune in the Wall Street Crash. Lindsay went back to Beaumont Hall and had ideas to save the family fortune, but her father wouldn't listen. She went ahead anyway and revolutionised the business by creating spray cans. Her father apologised and left her everything.
Lindsay went on to become an explorer and the Gallery holds many of the artifacts she collected.
We can assume that Lindsay left the estate to either Ursula, Deb and Leonard or to their father, depending on how long she lived for.
Katie "Skatie" Boulton[]
Katie was born about 1940-1949. She was an avid roller skater and cousin of the Boultons*. Katie was an avid roller skater and her boyfriend Casey was a surfboarder. One day they combined the board of the surfboard and wheels of the roller skates to create the first skateboard. They build the Beach House at Beaumont Hall.
It is not known if Katie is still alive in the present day or not:
*in the Beach House dialogue, Ursula says that Katie was Charlie's cousin. However, as Ursula is a Boulton and not Charlie, it seems likely this is a continuity error and it should be Ursula's cousin.
Michael and Becky Boulton[]
Michael was Ursula and Charlie's son. At an unknown date he married Becky. Michael and Becky died when Maddie was very young (about the year 2000). Maddie was then brought up by Ursula.
When Becky was 8 years old, her family moved to Hopewell Bay. Ursula invited them around, and Michael and Becky met at Romantic Spot.
Becky liked to play at the Frog Pond. Michael later built the frog statue at Frog Pond Falls, as he said that when he kissed her he turned into a handsome prince.
Michael and Becky left notes for each other at Romantic Spot. and one day Michael left a note, which started a treasure hunt that led to an engagement ring.
Ursula never told Maddie what happened to her parents, but in Veil of Fate, Lady Voyance says that they died in a car crash, and that Maddie was in the car with them.